Privacy Policy

Empowered IT Solutions Inc. (“us”, “we”, or “our”) operates the Empowered IT Solutions website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.
We will not use or share your information with anyone except as described in this Privacy Policy.

What kind of data is processed?

We collect several different types of information for various purposes to provide and improve our service to you.
Personal Data
While using our service, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
Thought our partners we collect data relating to your online activity on our websites, including the following:

  • IP address
  • Browser type and version
  • Type of device you use, operating system version, and device identifier;
  • Geographic location;
  • Pages you view;
  • How you got to our Services and any links you click on to leave our Services;
  • When you update your information, communicate with us, or order new Services;
  • Metadata about your use of our Services and emails we send to you (including clicks and opens);
  • Metadata about how your customers, contacts, and users interact with the Services we provide you;
  • Your interactions with any videos we offer;
  • Issues you encounter requiring our support or assistance;
  • Any device or other method of communication you use to interact with the Services.
    We store the data we collect in a variety of places within our infrastructure, including system log files, back end databases and analytics systems.
    Information from Social Media
    • We collect information from third party social networking sites, including information that they provide to us if you use your credentials at such social networking sites to log into some of our Services (such as your name and email address to pre-populate our sign-up form).
    • The information you allow us to access varies by social networking site, and depends on the level of privacy settings you have in place at the social networking site. You can control and find out more about these privacy settings at the applicable social networking site.
    Information from other sources
    We also collect the following information from other sources:
    • Information you provide to us at seminars or to our partners;
    • Information you provide to us in surveys;
    • Information that is publicly available; and
    • Information you consent to us receiving from third parties.
    We also collect information that you may provide during your telephone conversations with us.
    We may combine any information we collect about you with other information we have about you to help us update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
    Tracking Cookies Data
    We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For what purpose is the data collected?

Empowered IT Solution uses the collected data for various purposes:
• To provide and maintain our service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To diagnose problems with our servers or our Services;
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Duration of Processing

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Empowered IT Solutions Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

How do we protect your information?

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We are committed to protecting your personal information against unauthorized use or disclosure.

Disclosure to Third Parties

We use a select number of trusted external service providers for certain technical data analysis, processing and/or storage offerings. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services.
Occasionally, we enter into contracts with carefully selected third parties to assist us in servicing you (for example, providing you with customer service, access to advertising assets and providing us with information technology and storage services) or to assist us in our own marketing and advertising activities (including providing us with analytic information and search engine optimization services). Additional information about certain third-party service providers we share personal information with is available here. Our contracts with such third parties prohibit them from using any of your personal information for any purpose beyond the purpose for which it was shared.
If Empowered IT Solutions Inc. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, Empowered IT Solutions Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Empowered IT Solutions Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of Empowered IT Solutions Inc.
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Your Rights

You have a right to be informed of Personal Data processed by Empowered IT Solutions Inc. a right to rectification/correction, erasure and restriction of processing. You also have the right to receive a structured, common and machine-readable format of Personal Data you provided to us.

We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having contacted us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.
To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact our data protection team: privacy@empowereditsolutions.com

You have the right to withdraw consent at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the site and/or services. You further agree that Empowered IT Solutions Inc. shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

California Do Not Track Disclosures

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. Because there is not yet a common understanding of how to interpret the DNT signals when you use interact with our website or online services, at this time, our website does not respond to browser “do not track” signals.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Complaints
If you have any questions about this privacy policy or our data handling practices, or you wish to make a complaint, you may contact our Data Protection Officer at privacy@empowereditsolution.com 

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